1. Introduction
GoCon ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights. By using GoCon, you agree to the collection and use of information as described here.
2. Information We Collect
We collect information you provide directly: name, email address, phone number, city and area, and profile photo. We also collect usage data: booking history, messages, payment records, and reviews generated through use of the platform.
3. How We Use Your Information
We use your information to: create and manage your account; process bookings and payments; facilitate communication between customers and vendors; send service-related notifications; improve platform features; and comply with legal obligations.
4. Sharing of Information
We share your information only as necessary: with the other party in a booking (e.g. your name and area with a vendor); with payment processors to facilitate transactions; with service providers under strict confidentiality obligations; and with authorities where required by Botswana law.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account by contacting us. Some financial and legal records may be retained for up to 7 years as required by Botswana law.
6. Security
We implement industry-standard security measures: encrypted storage, HTTPS transmission, and strict access controls. Passwords are hashed and never stored in plain text. Session cookies are HTTP-only and cannot be accessed by JavaScript.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may update your profile at any time from account settings. To exercise data rights, contact:
privacy@handyhub.co.bw8. Cookies
We use cookies and similar technologies to maintain your session and remember preferences. See our
Cookie Policy for full details.
9. Children's Privacy
GoCon is not intended for users under the age of 18. We do not knowingly collect personal information from children. Contact us immediately if you believe a minor has created an account.
10. Changes to This Policy
We may update this Privacy Policy from time to time and will notify you of significant changes via email or a notice on the platform. Continued use of GoCon after changes constitutes acceptance of the updated policy.